If you’re happily browsing the internet and suddenly come across the err_connection_refused message, it can be a little confusing. The err_connection_refused message isn’t one of the more common error messages like the ‘404 Page Not Found’ message, which most people have seen hundreds of times in their web browsing. The err_connection_refused message is rare enough to stump even the more tech savvy among us. But not to worry! By the time you finish reading this guide, you’ll know exactly how to fix it.
What does err_connection_refused mean?
Err_connection_refused means that your Google Chrome browser can’t establish a connection with the webpage you’re trying to visit. The err_connection_refused error might also appear with a message saying, “This site can’t be reached” or “This webpage is not available.”
Here are some things that might have gone wrong:
- Incorrect browser and system settings
- Problems with your DNS cache
- Poor internet connection
- Incorrect firewall settings
- Virus or malware infection
Now that you know why it happens, here’s how you fix the err_connection_refused message:
6 ways to fix err_connection_refused:
1. Check if the website is really the problem
Sometimes, the err_connection_refused error is caused by the site’s server and not your internet connection. To check whether this is what’s happening, try visiting another webpage. If you see the error message again, your internet connection might be the problem, and you should move to the second strategy in this guide. But if you don’t see the error message when you load the other webpage, the website is probably just down. If that’s the case, wait a while and try visiting it again later.
2. Check your internet connection
If the error message is caused by a bad internet connection, unplugging your router should fix the problem. If you unplug the router but the problem persists, move to one of the other solutions in this guide.
3. Check your proxy settings
Sometimes, you get the error message when your proxy server refuses the connection. If this is the problem, reconfiguring your proxy settings should fix it.
To reconfigure your proxy settings, follow these steps:
- Open your Chrome browser.
- Click the three-dot icon in the upper right-hand corner of the webpage.
- Click Settings.
- Click Advanced. (This should be in a column to the left of the page.)
- In the drop-down menu, click System.
- Click Open your computer’s proxy settings.
- Enable Automatically detect settings.
4. Clear your browsing history
Google Chrome stores information in its cache on your device. It saves things like your browsing history, cookies, and login data, so that pages can load more quickly after your initial visit to a website.
When the cached version of a page no longer matches the current version, you’ll have trouble loading the webpage. This problem is easily fixed by clearing your cache.
Before you can do this, check if the error message is being caused by a cache issue. To do this, open up your browser in Incognito mode (Incognito mode doesn’t access your cache) or open the webpage in a different browser. If the website works just fine, and you stop seeing the error message, then you know it’s a cache problem and can go ahead and clear your cache.
To do this, follow these steps:
- Open your Chrome browser.
- Click the three-dot icon in the upper right-hand corner of the page.
- Click More tools.
- Click Clear browser data.
- Make sure there’s a checkmark beside all the options (Browsing history, cookies and other site data,and cached images and files.)
- Click Clear data.
5. Check your IP address and clear your DNS cache
Changing your IP address could also solve this problem. To do this, follow these steps:
- Open a command prompt on your computer.
- Run it as administrator.
- Type the command <netsh winsock reset catalog>
- Press Enter.
- Restart your computer.
- Open the command prompt again.
- Type the command <netsh int ipv. reset.config>
- Run the command.
- Restart your computer.
6. Temporarily disable your firewall and antivirus software
Firewalls and antivirus software are designed to protect your computer by performing regular scans and automatically blocking any suspicious activity. But when firewalls and antivirus programs get a bit overzealous, they can unnecessarily block websites, which will cause connection problems.
To check if this is what’s causing your issues, disable your firewall and antivirus programs. (Only do this if you’re sure you can trust the website you’re trying to visit.) Once you’ve disabled your firewall and antivirus program, try loading the page again. If you don’t see the error message anymore, the webpage was being blocked by your firewall and antivirus software.
Be sure to reactivate them once you’ve finished browsing the webpage, so you don’t accidentally leave yourself vulnerable to attacks.
If your antivirus software keeps causing you to see this error when you’re browsing, you might want to switch to a different antivirus program.
The err_connection_refused error is rare, but that doesn’t mean it has to be intimidating. If you follow the steps in this guide, you can fix this error message in less than ten minutes!
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